Privacy Policy

This Privacy Policy outlines how Foxwood Furniture Co. (“we”, “us”, “our”) collects, processes, and stores information provided by users while browsing our website.

This content may change at any time. We will endeavour to notify you of any major changes, but you may wish to check it each time you visit our website. Last updated: 12/03/25.

If you have any questions, please contact us using our online form or via email at sales@foxwoodfurnitureco.uk.

Who We Are

This website is operated by Foxwood Furniture Co. whose registered address is Foxwood Furniture Co. King Street North, Chesterfield S41 9BA, and Company Number 11557801. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

We confirm that we will keep your information secure and comply fully with all applicable UK Data Protection legislation and regulations, including the General Data Protection Regulation (GDPR).

By visiting our website, foxwoodfurnitureco.uk you accept and consent to the practices described in this policy.

Information We Collect

We may collect, store, and use the following kinds of personal information:

Information You Provide to Us

You may supply us with information by filling in forms on our website, such as when you submit a contact/enquiry form. This information may include your name, address, email address, phone number, and any other details relevant to your enquiry.

Information Automatically Collected

With each visit to our website, we may automatically collect the following information:

• Technical details, including your anonymised IP address, browser type and version, operating system, and platform.
• Information about your visit, including the pages you visit, how long you stay on the site, how you arrived at the site, and any interactions with website elements.
• Page response times, download errors, and other diagnostic data to improve user experience and security.

We use third-party services such as Google Analytics to collect and analyse this data. You can read Google’s Privacy Policy at: https://policies.google.com/privacy

Cookies

Our website uses cookies to enhance user experience and collect usage data. Cookies distinguish you from other users and allow us to improve our website. For detailed information on the cookies we use and their purpose, please refer to our [Cookie Policy].

How We Use Your Information

We use the information collected in the following ways:

• To respond to enquiries and provide the information or services requested.
• To administer and improve our website, ensuring the best user experience.
• To conduct security monitoring and prevent spam or malicious activity.
• To analyse website usage trends and improve our content and services.
• To comply with legal obligations and regulatory requirements.

This information is collected anonymously where possible and is not linked to data that identifies you as an individual.

Third-Party Services & Data Sharing

We do not sell, rent, or share personal information with unaffiliated third parties. However, we may use third-party service providers to support our business, such as:

• Website hosting and security services.
• Marketing and analytics tools, including Google Analytics.
• Payment processors for transactions made through the website.

These third parties are vetted to ensure compliance with data protection laws. We may also disclose personal data if required by law or regulatory authorities.

Data Storage & Security

We store collected data securely and take reasonable steps to prevent unauthorised access, alteration, disclosure, or destruction of your personal information.

If you submit an enquiry via our contact form, your data may be stored in our website database and sent to the relevant internal email for processing.

Please note that while we take appropriate security measures, data transmission over the internet is never completely secure. Any transmission is at your own risk.

Your Rights

Under the GDPR, you have rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data where applicable.
• Objection: Object to processing of your personal data for certain purposes.
• Data Portability: Request transfer of your personal data to another provider where technically feasible.

To exercise these rights, please contact us at sales@foxwoodfurnitureco.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not complied with data protection laws.

Third-Party Links

Our website may contain links to external sites. If you follow a link to another website, please note that these websites have their own privacy policies, and we do not accept responsibility or liability for their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify users via email. Please check back periodically for updates.

Contact Us

Questions, comments, or requests regarding this privacy policy are welcomed and should be addressed to sales@foxwoodfurnitureco.uk